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Terms & Conditions
DISCLAIMER Upon entering this site, you are agreeing to the following terms of use and disclaimers. When you purchase coaching, you agree that you have read and understand the details of the disclaimer, agree to the disclaimer, and release JAM CT, LLC of any and all liability/responsibility for any actions or in-actions. You must be at least 18 years old to purchase coaching. This site and its owners are not liable for any direct, indirect, or incidental, consequential, or punitive damages arising from using the health and fitness advice or coaching available on this site or its content. All coaching and consultations are intended to offer an insight on how to gain strength and speed. These sessions do not in any way, constitute medical advice. By engaging in a session, you understand that coaches and trainers do not diagnose or treat any illnesses or injuries. We will not be liable for the death or personal injury resulting from the negligence on our behalf, or for fraudulent misrepresentation. You understand that the use of this website is merely for referencing and entertainment purposes and is not intended to be regarded as professional judgment or advice. Since training and outcomes are based on potentials, possibilities, and probabilities based on your actions or inactions, you understand that there is no guarantee on the accuracy rate of a session, or consultation. Further, we do not represent that: • the service will meet your requirements • the service will be uninterrupted, timely, secure or error free • any results obtained from using the service will be accurate, complete or current We or anyone involved with the provision of these services shall not be liable for any damages arising from the inability to use the services or from errors caused by negligence or otherwise. We are not liable for delays in providing information or carrying out our obligations due to factors beyond our control. When you sign up for any session, you agree that you are using the service at your own risk. Thank you. TERMS OF SERVICE ---- OVERVIEW This website is operated by JAM CT, LLC . Throughout the site, the terms “we”, “us” and “our” refer to JAM CT, LLC. JAM CT, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Squarespace They provide us with the online e-commerce platform that allows us to sell our products and services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy. SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. SECTION 8 - THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. SECTION 12 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall JAM CT, LLC , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. SECTION 14 - INDEMNIFICATION You agree to indemnify, defend and hold harmless JAM CT, LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. SECTION 15 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. SECTION 16 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). SECTION 17 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. SECTION 18 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New York,United States. SECTION 19 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. SECTION 20 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at JamalH@JAMCT.com. SHIPPING, RETURNS, AND REFUNDS POLICY Orders We strive to fulfill all our orders as soon as they arrive. Please allow 2-3 business days for your order(s) to be processed and an additional 5-7 business days for shipping. Some of our products require one day of processing at the post office. After you’ve placed your order, we will send an email of your estimated shipping and delivery dates. Currently, we ship priority. At this time we do not provide overnight or expedited delivery. Please be mindful of delays that may ensue due to inclimate weather and holidays. We send a tracking link to track your package in all shipping confirmation emails! International orders will be processed in 2-3 business days and an additional 15-30 business days for shipping depending on your location. We will email you a tracking number so that you can keep up with your package(s). We can essentially ship to any address in the world. If for whatever reason there are stipulations and restrictions on a product in your country, we will contact you via email for this issue and provide you a 100% refund. We will also email you within 48 hours after your order if shipping is not available in your country. International shipping and handling starts at $35 and goes up with USPS. Shipping times vary based on customs and country of destination. Please email us as soon as you have made your order so that shipping arrangements and payment for shipping can be made. Make sure you add an international shipping fee into your cart upon purchase. Our company is based in the USA, and all USA orders will not be charged duty fees. All of our products comply with local standards and regulations. While most of our orders do not receive import taxes or duty fees, we are not responsible for any taxes or fees from importing our product. • Customers residing outside of the United States: o We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser. o If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. o If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs. o Customers have up to a maximum of 30 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order. Returns & exchanges for international orders • Orders shipping outside of the united states: o We are able to accept return and exchange requests for international orders within 30 days from the date of purchase. We are unable to accommodate any requests falling out of these guidelines. o All items must be returned in their original condition with tags/packaging attached and must not be opened, or altered in any way. o We are unable to accept return or exchange requests for any limited edition, clearance, or sale items. Transit issues JAM CT, LLC will not be held responsible for any lost or stolen packages. We ask that you please take the time to verify that your name, address, contact information, apartment, building, dorm, house numbers, university, dorm names, company names, or any other necessary shipping information. Please note that we are not able to deliver to a PO box number. If you notice an error, please contact JAM CT, LLC as soon as possible in order to correct the address. If the package has already been shipped, there is a very limited amount of support we can assist you with. JAM CT, LLC is not responsible for any lost or stolen packages, as a result of one’s negligence to properly review and verify correct shipping and billing information. If, for whatever reason, your package is returned to us, depending on the circumstances, you may be charged a shipping fee again. No refunds will be issued to customers on orders where the shipping and billing information was not entered correctly. We ask that you please keep this in mind. Disclaimers JAM CT, LLC is not responsible for lost/stolen packages. Once the package leaves our facility, it is up to the customer to follow up with our shipping provider. USPS is our shipping provider and we ask that any inquiries or claims be brought to them. Please keep track of your tracking number to prevent any issues. Returns We value your satisfaction. While we strive for the very best quality, our product has traveled far and wide to make its way to you, and in that process there may be an issue during transit or we may miss a defect. All returns are subject to inspection prior to any refund being issued. If you notice upon delivery that there is any damage to the package, then do not accept the item and return it to the nearest post office; do not open the package. Email JamalH@JAMCT.com with the location where the package was returned and the name and phone number of that location as soon as you can to notify us of the damage with pictures if possible. If you notice later that there was any breach to the package and the product was damaged during shipping, please take multiple pictures of the package and/or the merchandise and send it to JamalH@JAMCT.com. Any return shipping costs are non-refundable and will be deducted from any refund ($5-$20). We strongly recommend adding delivery/signature confirmation to all return packages to us, as we will not be held responsible for any lost or stolen packages. Once we receive your return, please allow 7 business days for your return to be processed. You will be notified via email once your return is processed. Also, please allow up to 7 business days after that for your refund to show on your bank statement. Additional non-returnable, non-refundable items: * Electronic materials such as E-books, Programs * Phone or Zoom Sessions * Any training clothing To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted: (if applicable) * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 30 days after delivery Exchanges While we strive to provide you the most accurate product information we understand that shopping online is tricky! As soon as you notice a mistake in your order please contact us at JamalH@JAMCT.com as soon as possible to make any changes to your order. All exchanges are subject to inspection. Defective merchandise We meticulously choose the best merchandise for our customers! In the rare case that we do not meet these expectations, prior to returning any defective items, please email a picture and short description of the defect to JamalH@JAMCT.com for initial inspection. Any additional instructions will be given at that point. Do not just mail back to the return address! You will not get your refund without prior approval! If we get the item and we do not deem the item was defective and/or the safety seal is tampered with then your purchase will not be refunded or exchanged under any circumstance. Any defective items are only available for exact exchange and not for refund. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.